Provalan -ERP For Your Businesses
Effective Date: 21-06-2024
Thank you for using Provalan! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.provalan.com] or use our services through the Provalan web app.
Personal Information: When you register an account or use our services, we may collect personal information such as your name, email address, and any other information you provide.
Usage Data: We may collect information about how you interact with our web app, including IP addresses, browser type, pages visited, and timestamps.
To provide and maintain our web app.
To improve, personalize, and enhance your experience.
To communicate with you, including sending emails or notifications.
To detect, prevent, and address technical issues.
To comply with legal obligations.
We may share your information with third parties only in the following circumstances:
With your consent.
To comply with legal obligations.
To protect our rights or property.
We use industry-standard security measures to protect your information from unauthorized access or disclosure.
You can review and update your account information.
You can opt-out of receiving promotional communications.
Provalan is not intended for use by children under 13. We do not knowingly collect information from children under 13 years old.
We use payment gateways and hosting services from other reputed providers. These third parties may collect additional information necessary for processing transactions or providing their services.
Payment Gateways: When you make a payment through our web app, the transaction is processed through third-party payment gateway providers. These providers may collect information such as your card details, internet banking username and password, or corresponding OTP. We do not have access to this information and are bound by the payment gateway providers' policies regarding the collection, use, and security of this information.
Hosting Providers: Our web app is hosted on servers provided by third-party hosting providers. These providers may collect information necessary for the maintenance and security of the servers. We are also bound by their policies regarding data privacy and security.
Provalan adheres to the policies and regulations set by our payment gateway and hosting providers. We ensure that all transactions and data handling comply with their standards to protect your information.
We offer daily backups as an add-on service, which may or may not incur additional costs. If you lose data due to your own actions, we may have a previous backup available. However, restoring your data from this backup will incur a fee based on the scope of work required.
To ensure the best chance of data recovery, you must inform us immediately if you need to restore data. Delays in notifying us may result in the permanent loss of data, for which we cannot be held responsible.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
If you have any questions or concerns about this Privacy Policy, please contact us at info@provalan.com.